Waste pickups on autopilot.
Cash for your recyclables.

Abuja is our first city. Get the app and check coverage for your address as a guest, before you create an account. WasteAway is built to expand across Nigeria’s fast-growing cities, so if you’d like it in your city or estate, get in touch.

Open the app page and tap Get it on Google Play or Download on the App Store. One account signs you in on both.

Yes. Download it from the App Store. The same account signs you in on iPhone and Android.

A subscription puts your pickups on a recurring schedule so they happen automatically. A one-off is a single on-demand pickup you book whenever you need it. Many households run a subscription and book the occasional extra.

Every price is itemised before you confirm: base price, any size, distance and urgency charges, and the service fee. We do not currently charge VAT. The price you confirm is the price you pay. See the full pricing guide for current figures.

Yes. Choose cash on collection when you book, pay by card, bank transfer or USSD at checkout, or pay from your in-app wallet, topped up the same three ways. Wallet payments carry extra protection: we hold the money until the pickup is completed, and it goes back to your wallet automatically if no collector claims the job.

You never have to hold a balance. Pay at checkout for each pickup with a card, a bank transfer or USSD — nothing has to sit in the app first. If you do keep a balance, it pays for pickups and plans, and everything credited spends the same way, whether it is a refund, a skipped subscription visit or referral credit. The app has no way to send a balance back to a card or bank account, so only load what you plan to spend. If you end up with one you would rather have back, write to support and we can return it by hand. The pricing guide has the detail.

You list your recyclables with a rough estimate, a collector weighs each material on-site with a scale photo, and WasteAway prices that verified weight at the rates in force on the day. The collector pays you that amount in cash before leaving, and you confirm in the app that you received it. Our fee is charged to the collector, never deducted from what you receive.

Yes. Cancel a one-off pickup free up to 2 hours before the scheduled time for a full refund to your wallet. Inside those 2 hours a late fee of up to 40% of the pickup price applies, and the app shows you the exact amount before you confirm. The fee applies whether or not a collector has taken the job yet. It is waived if the failure is ours: your slot passes with nobody taking the job, or the collector who took it does not arrive. A pickup nobody takes expires on its own, and the full amount goes back to your wallet automatically. On a subscription, you can skip a visit up to 12 hours ahead, with that visit’s money returned to your wallet.

Track your collector live on a map in the app, with a step-by-step status from booking confirmed through to completed, plus a photo when the pickup is done. We also send the key updates by SMS, so you stay in the loop even with the app closed.

Yes. We handle personal data in line with the Nigeria Data Protection Act (NDPA) 2023, encrypt data in transit and at rest, and never sell it. See our Privacy Policy for the details.

In the app, from Profile → Delete account, or by email if you no longer have the app. Deal with your wallet balance first: spend it, or ask support to send it back to your bank before you delete. Wallet money pays for pickups, and the app has no way to send it to a bank account. Anything left in the wallet is given up when you delete, along with the unused part of any plan you pay for yourself, because deleting ends the plan. The app shows one figure covering both and asks before taking it. Full steps, every balance that can block a deletion, and what we keep and why, are on deleting your account.